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Written by Mike   

JoomlCache Performance Code


Results - Attitude - Value - Planning
Documentation - Communication - Integrity - Commitment


The management of JoomlaCache requires that all team members and 3rd party service providers meet certain professional performance standards, even if they are not part a written contract. Participation as a member of the JoomlaCache team requires compliance with expected performance standards. This will assure proper customer support and the success of the JoomlaCache service. Management will determine compliance and make changes to the team as required.

 

Results: JoomlaCache team will finish tasks efficiently in the allotted time and within the allotted budget.

 

Attitude: JoomlaCache team work smoothly with our customers in a courteous, polite and professional manner. Team members will ntegrate our efforts into our customer’s project(s) as a whole.

 

Value: The JoomlaCache team will deliver work product that is free of defects, adheres to standards, is of a professional quality, and works as expected and agreed upon.

 

Planning: The JoomlaCache team will plan ahead and solve the problems first, design before developing, and test before deploying.

 

Documentation: The JoomlaCache team will document the work product so others can take over the effort should circumstances require.

 

Communication: The JoomlaCache team will communicate the status of a project in a timely and regular way on the work product. Delays must be reported even if it might be thought to negatively affect the team’s position. The JoomlaCache team will notify the relevant parties when a project is outside of their area of expertise or skill level, or if a reasonable person who is fully aware of the situation would understand that JoomlaCache needs customer input and interaction to help to keep and/or get a project on track.

 

Integrity: The JoomlaCache team will not misrepresent facts. The JoomlaCache team will not use unlicensed software. The JoomlaCache team will fully divulge all conflicts of interest prior to contract, or as soon as is reasonably possible after discovery. The JoomlaCache team will abide by the terms of their contracts and the applicable laws. The JoomlaCache team will not divulge (unless required by law) or make use of confidential or proprietary information belonging to others.

 

Commitment: The JoomlaCache team will demonstrate loyalty to our customers and work with each customer to properly resolve and complete all issues and/or projects that The JoomlaCache team has been contracted to perform.

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